Cheque writer - Frequently Asked Questions

General FAQuestions & Answers

+ How easy is ChequePRO to use?

ChequePRO is designed to be the most user friendly Program which can be used by any individual who has basic computer knowledge.

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+ Is it suitable for my company?

ChequePRO is used by a single owner company to Corporations, Banks, Auditing Firms, Embassies, etc. its useful across the vertical market, any company can take advantage of ChequePRO Solution.

+ How long is the learning curve?

ChequePRO is a simple to use software, with just couple of clicks you are up and running, Any person preparing cheque would be able to use and love ChequePRO instantly. Its Typo Error Free, Tamper Proof, Has a WYSIWYG Built-In Check Alignment Engine, and much more.

+ How flexible is ChequePRO?

ChequePRO is a Multi-Company, Multi-User, Multi-Bank Account, Multi-Check Book, Multi-Currency and Multi- Language software. ChequePRO has a very strong growing community of satisfied users. We have users from all over the world enjoying the simplicity and comfort of managing there payment, ranging from a single owner company to Corporations, Banks, Auditing Firms, Embassies, etc.

+ We have many different bank accounts. Can the system cope with this?

Yes, ChequePRO supports multiple bank accounts, irrespective of country or currency. User can choose pre defined banks or create there own.

+ Does ChequePRO print the ChequePaper?

No, ChequePRO prints over the bank Cheque/Check's. It does not print Cheque/Check paper. User inserts the bank Cheque/Check leaf into the normal printer and prints from ChequePRO program.

+ Does ChequePRO has pre defined settings for every Bank Cheque/Check available?

The Cheque / Check dimension and other alignment are predefined for more than 100 bank Cheque/Check from various countries. ChequePRO has a Cheque/Check alignment engine enabling users to define there own settings.

+ Can I try ChequePRO before purchasing it?

Yes, please click on download link and see how ChequePRO will be an advantage to your organization's payment management needs.

+ Does ChequePRO supports Batch Printing?

Yes ChequePRO supports batch printing BATCH PRINTING of multiple Cheque's in one go. Import Data from predefined spread sheet.

+ Can we view the reports generated from ChequePRO?

Yes ChequePRO has variety of reports, Instantly check for a cheque details, deposit details, payment voucher details or any other information. These information's are strategically stored in database so that a simple search can generate the required information instantly.

+ Is ChequePRO an accounting system?

No ChequePRO is not a Accounting Package, but its an compliment to any accounting package.

+ Do we need special cheque stationary?

No, Use the existing cheque books issued by the bank, All the user needs is to, tear the cheque leaf from the cheque book and place it into the printer. As mentioned earlier ChequePRO is built on the ideology of utilizing existing resources.

+ How do I get Support when required?

We provide email as well as Remote Desktop Support free of cost. We have video tutorials, We have help and support system, for more support options please click on the support page.

Licensing, Purchasing & Registration FAQuestions & Answers

+ How do I purchase the software?

The quickest way to buy is online. Activation Key codes are delivered by email and are often received within a few minutes of purchasing online.

+ What types of payment do you accept?

ChequePRO accepts credit card payments (Visa, Mastercard), Paypal & Bank Transfer. For Singapore clients Cheque payment is also available.

+ How will I receive my license Key?

As soon as the payment is received, A License Key is triggered from our servers via email account license@chequepro.com. Credit card transactions takes just a few minutes usually (24 hours at most).

+ What should I do if I do not receive my license key after making payment?

Credit card transactions takes just a few minutes usually (24 hours at most). If the confirmation email is not received please check your junk box first, its the Culprit most of the times. If you still have not received the license key, email to support@chequepro.com and our license compliance team will get in touch with immediately.

+ What happens to my data used during demo, when i register the software?

Nothing to worry all the existing data/settings will be kept even after registration.

+ How do I activate my license Key?

Activation is a very simple process, Log into ChequePRO, Click on Regist'n key button, enter the license key and click on register.

+ How many ChequePRO licenses do I need?

ChequePRO is licensed per node (pc or laptop). For each Node that will be using ChequePRO will need a license.

+ What happens if my pc crashes?

(Nothing to worry) If ChequePRO is installed on the same computer where it was been activated previously, just reinstall the software and it should re-register, please use the normal registration process with the key. ChequePRO stores the following 3 information. Hard Disk ID, Mac address or Processor ID during initial registration. During re-registration it looks for the stored information once any of the information is matched ChequePRO gets registered.

+ Can i move ChequePRO license to another pc or Laptop?

Yes ChequePRO license can be moved to another pc or laptop, Please uninstall ChequePRO from the current pc/laptop, during the Un-installation process an option is available asking whether the user wish to migrate the license to another PC, Please select YES and complete the process. Install ChequePRO to the new pc/laptop and follow the normal registration process.

+ What happened if the computer on which ChequePRO is installed is completely dead?

ChequePRO can be either re-registered on the same PC/laptop or can be migrated to another PC/laptop, if the pc/laptop is completely dead and neither of the two functions can be performed the license can no longer be used.

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